Privacy Policy
SFA Academy Locker Room
Effective Date: ____________________
SFA Academy Locker Room respects the privacy of our customers, parents, guardians, students, and website visitors. This Privacy Policy explains how we collect, use, store, protect, and share information when you visit our website, place an order, contact us, or use any services connected to SFA Academy Locker Room.
By using this website or placing an order, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide when using our website, placing an order, creating an account, submitting a form, contacting us, or communicating with us.
Information we may collect includes:
Parent or guardian name
Student name
Email address
Phone number
Billing address
Shipping address
Order details
Product sizes
Uniform package selections
Pickup or delivery preferences
Payment-related information
School-related order information
Messages, questions, or customer service requests
We may also collect limited technical information automatically when you visit the website, such as browser type, device type, IP address, pages visited, time spent on the website, referring links, and general website usage data.
2. Student Information
Because our website may be used to purchase school uniforms and school-branded items, we may collect limited student information, such as student name, grade level, apparel size, team or activity, or other order-related details.
Student information is collected only for legitimate order processing, uniform fulfillment, school pickup coordination, customer service, and communication related to purchases.
We do not sell student information. We do not use student information for unrelated marketing purposes.
3. How We Use Information
We use the information we collect to:
Process customer orders
Prepare school uniforms and apparel
Confirm order details
Communicate with parents or guardians
Provide order updates
Arrange shipping, pickup, or delivery
Respond to customer service questions
Handle refunds, exchanges, or order issues
Verify payment and prevent fraud
Improve website performance
Maintain accurate business records
Comply with legal, tax, accounting, and business obligations
We may also use customer contact information to send important updates related to orders, uniform availability, pickup windows, school apparel releases, or store operations.
4. Payment Information
Payments made through our website are processed by third-party payment providers. SFA Academy Locker Room does not directly store full credit card numbers or complete payment card details unless permitted through secure third-party payment systems.
Payment providers may collect and process payment information according to their own privacy policies and terms of service. Customers are encouraged to review the policies of any payment provider used during checkout.
5. Buy Now, Pay Later Services
If buy-now-pay-later or installment payment options are offered, those services are provided by third-party companies. These providers may collect personal, financial, and transaction information to determine eligibility, process payments, manage installments, and service customer accounts.
SFA Academy Locker Room is not responsible for the privacy practices, approval decisions, payment terms, fees, or account policies of third-party financing providers.
6. Shipping, Pickup, and Delivery Information
We may share necessary order information with shipping carriers, delivery providers, school pickup coordinators, or fulfillment partners in order to complete your order.
This information may include name, address, phone number, email address, order number, item details, and delivery or pickup instructions.
7. Communication
By placing an order or submitting your information, you agree that we may contact you by email, phone, text message, or website communication regarding:
Order confirmations
Payment issues
Product questions
Sizing questions
Pickup instructions
Shipping updates
Delivery issues
Refunds or exchanges
Customer service matters
Important store announcements
Marketing messages, if used, may include opt-out instructions where required by law.
8. How We Share Information
We do not sell customer or student personal information.
We may share information only when necessary to operate the website, fulfill orders, provide services, or comply with legal obligations.
Information may be shared with:
Payment processors
Website hosting providers
Shipping carriers
Delivery providers
Email or communication platforms
Customer service tools
Accounting or tax professionals
Legal or compliance advisors
School-authorized representatives when needed for pickup or order verification
Technology vendors that support website operation
Each third-party provider is expected to use personal information only as necessary to provide services connected to our website and business operations.
9. Legal Compliance and Protection
We may disclose personal information if required to do so by law, court order, subpoena, legal process, government request, school policy, or if we believe disclosure is necessary to:
Protect our rights
Prevent fraud
Investigate suspicious activity
Enforce our Terms & Conditions
Protect customers, students, staff, or the school community
Comply with applicable laws and regulations
10. Cookies and Website Tracking
Our website may use cookies, pixels, analytics tools, or similar technologies to improve website performance, understand visitor behavior, remember preferences, support checkout functionality, and improve the customer experience.
Cookies may help us understand which pages are visited, how visitors interact with the website, and how the website can be improved.
You may be able to disable cookies through your browser settings. However, some website features, including checkout or account functions, may not work properly if cookies are disabled.
11. Analytics
We may use analytics tools to collect general website usage information. This may include page views, traffic sources, device type, browser type, general location data, and website interaction patterns.
Analytics information is used to improve website performance, product listings, customer experience, and store operations.
12. Data Security
We take reasonable steps to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
Security measures may include secure payment processing, password protection, website security tools, limited access to customer information, and administrative safeguards.
However, no website, online transaction, email system, or digital storage method can be guaranteed to be completely secure. Customers use the website at their own risk.
13. Data Retention
We retain personal information for as long as necessary to fulfill orders, provide customer service, maintain business records, comply with legal obligations, resolve disputes, prevent fraud, and support accounting or tax requirements.
Order records may be kept for business, tax, accounting, legal, and customer service purposes.
14. Customer Rights and Choices
Depending on applicable law, customers may have the right to:
Request access to personal information we have collected
Request correction of inaccurate information
Request deletion of certain personal information
Opt out of marketing communications
Ask questions about how information is used
Request that certain information not be used for specific purposes
To make a privacy-related request, please contact us using the contact information provided on the website.
We may need to verify your identity before completing certain requests.
15. Children’s Privacy
SFA Academy Locker Room is intended for use by parents, guardians, authorized purchasers, and members of the school community.
We do not knowingly collect personal information directly from children for marketing purposes. Student information submitted through the website should be provided by a parent, guardian, or authorized purchaser for legitimate school uniform, apparel, or order fulfillment purposes.
If we become aware that personal information was submitted by a child without appropriate parent or guardian involvement, we may delete the information or take reasonable steps to address the issue.
16. School-Related Information
Any student or school-related information collected through the website is used only for order processing, fulfillment, pickup coordination, apparel preparation, customer service, and related store operations.
SFA Academy Locker Room does not use student information to determine academic standing, school enrollment eligibility, discipline, grades, or educational records.
17. Third-Party Links
Our website may contain links to third-party websites, payment platforms, shipping carriers, social media pages, or other external services.
SFA Academy Locker Room is not responsible for the privacy practices, content, policies, security, or actions of third-party websites. Customers should review the privacy policies of any third-party websites they visit.
18. Social Media
If you interact with SFA Academy Locker Room through social media platforms, those interactions may be subject to the privacy policies and terms of the social media platform.
We may respond to messages, comments, tags, reviews, or inquiries submitted through social media, but customers should avoid posting private order details, payment information, addresses, or student information publicly.
19. Email and Text Communications
We may use email or text messaging to communicate order updates, pickup details, product availability, store announcements, or customer service information.
Customers are responsible for providing accurate contact information. SFA Academy Locker Room is not responsible for missed communications caused by incorrect email addresses, phone numbers, spam filters, blocked messages, or carrier issues.
20. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Updates will be posted on this website with a revised effective date.
Continued use of the website after updates are posted means you accept the updated Privacy Policy.
Customers are encouraged to review this Privacy Policy periodically.
21. Contact Information
For questions about this Privacy Policy, personal information, order-related privacy concerns, or customer data requests, please contact SFA Academy Locker Room through the contact information listed on the website.
When contacting us, please include your name, order number if applicable, email address, phone number, and a clear description of your request.
22. Legal Notice
This Privacy Policy is provided for general business and website use. It is not legal advice. SFA Academy Locker Room may choose to have this policy reviewed by a qualified attorney to ensure compliance with all applicable privacy laws, school policies, payment processor requirements, and business obligations.