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Accessibility Statement

 

SFA Academy Locker Room is committed to providing a website experience that is accessible, user-friendly, and inclusive for all customers, parents, guardians, students, staff, and members of the school community.
We believe every visitor should be able to access information, browse products, place orders, review policies, and communicate with us as easily as possible, regardless of ability, technology, or individual accessibility needs.

1. Our Commitment to Accessibility
SFA Academy Locker Room strives to make our website accessible and usable for all visitors, including individuals who may use assistive technologies such as screen readers, screen magnifiers, voice recognition software, keyboard navigation, or other accessibility tools.
We are committed to making reasonable efforts to improve the accessibility, readability, and usability of our website and online store.

2. Accessibility Goals
Our goal is to provide a website experience that supports:
Clear navigation
Readable text
Meaningful page structure
Accessible forms
Keyboard-friendly functionality
Alternative text for important images where possible
Consistent website layout
Proper contrast between text and background where possible
Simple checkout and product selection processes
Access to important school uniform, shipping, refund, privacy, and contact information

3. Ongoing Improvements
Accessibility is an ongoing process. SFA Academy Locker Room will continue working to identify and address accessibility barriers as website content, products, technology, and customer needs change.
We may review website pages, product listings, images, forms, checkout features, links, buttons, and other website elements to improve accessibility over time.

4. Third-Party Platforms and Services
Our website may use third-party platforms or services for hosting, payment processing, checkout, shipping, forms, analytics, embedded content, social media links, or other website functions.
While we make reasonable efforts to choose tools and services that support accessibility, some third-party features may be outside of our direct control.
If you experience an accessibility issue with a third-party feature connected to our website, please contact us so we can review the issue and provide assistance where possible.

5. Product Images and Visual Content
SFA Academy Locker Room may use product images, mockups, graphics, school logos, apparel previews, and promotional images throughout the website.
We make reasonable efforts to ensure that important product information is also available through written descriptions, product names, size options, pricing, and checkout details.
Because product images may be used for visual reference, customers who need assistance understanding a product, color, size, logo placement, or uniform requirement are encouraged to contact us before placing an order.

6. Assistance With Orders
If you have difficulty using the website, selecting a product, reading a policy, completing checkout, reviewing sizes, or placing an order, we will make reasonable efforts to assist you.
Customers may contact SFA Academy Locker Room for help with:
Product information
School uniform requirements
Sizing questions
Order placement
Checkout issues
Pickup or delivery questions
Refund or exchange questions
Website navigation issues
Policy questions
Accessibility concerns

7. Accessibility Feedback
We welcome feedback from customers and website visitors. If you experience difficulty accessing any part of our website, please let us know so we can work to address the issue.
When contacting us about an accessibility issue, please include as much detail as possible, such as:
The page or product you were trying to access
The issue you experienced
The device or browser you were using
Whether you were using assistive technology
Your contact information
The best way for us to respond
Providing this information helps us better understand the issue and work toward a solution.

8. Alternative Access to Information
If any website content is difficult to access, SFA Academy Locker Room will make reasonable efforts to provide the requested information in an alternative way.
This may include assistance by email, phone, text message, written explanation, direct communication, or another reasonable method depending on the request and available resources.

9. No Discrimination
SFA Academy Locker Room does not intentionally discriminate against individuals with disabilities or accessibility needs. We are committed to treating all customers, parents, guardians, students, and visitors with respect and fairness.

10. Website Updates
As our website grows and changes, some areas may be updated, redesigned, added, removed, or modified. During this process, temporary accessibility issues may occur.
We encourage visitors to contact us if they encounter any issue so we can review it and make reasonable improvements.

11. Contact Information
For accessibility questions, assistance, or feedback, please contact SFA Academy Locker Room through the contact information listed on the website.
When contacting us, please include your name, contact information, the website page or issue involved, and a clear description of the accessibility concern.

12. Legal Notice
This Accessibility Statement is provided to communicate SFA Academy Locker Room’s commitment to accessibility and customer support. It is not intended as legal advice. SFA Academy Locker Room may choose to have this statement reviewed by a qualified professional to ensure it meets applicable website accessibility standards, school policies, and business requirements.

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Declaration of partial compliance with the standard due to third-party content [only add if relevant]

The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name]. The following pages are affected by this: [list the URLs of the pages]. We therefore declare partial compliance with the standard for these pages.

Accessibility arrangements in the organization [only add if relevant]

[Enter a description of the accessibility arrangements in the physical offices / branches of your site's organization or business. The description can include all current accessibility arrangements  - starting from the beginning of the service (e.g., the parking lot and / or  public transportation stations) to the end (such as the service desk, restaurant table, classroom etc.). It is also required to specify any additional accessibility arrangements, such as disabled services and their location, and accessibility accessories (e.g. in audio inductions and elevators) available for use]

Requests, issues and suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:

  • [Name of the accessibility coordinator]

  • [Telephone number of the accessibility coordinator]

  • [Email address of the accessibility coordinator]

  • [Enter any additional contact details if relevant / available]

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